What is the return policy?
We only accept returns for all products purchased in the United States within 20 days from the time of purchase. Returned products must be NEW, UNUSED, and in their original packaging with ALL labels and hangtags still attached. You must contact us for a RMA number prior to your return and provide proof of purchase or an order confirmation number before the return can be authorized.
- Opening a box to verify contents, size, or color does not disallow a return. Products showing signs of use or missing packaging or labels etc. are not considered new, and are thus non-returnable.
- The condition and packaging of a returned product must be as it was when received, complete with all labels, original box(es), original packaging, and manuals/instructions.
- Please use care when opening your product(s) so that you remain entitled to a refund should you chose to return your product(s).
- All return shipping charges and materials are your responsibility.
- The original handling fee and/or shipping charges or express shipping charges are non-refundable.
- If you refuse the delivery of a package, you'll be charged for return shipping.