What is the return policy?

Need help with a return? Enter your order information here start the process.

Please note that we only accept returns that meet the following criteria:

  • Purchase was made within last 30 days
  • Item(s) are new, unused, and have all original packaging

If your order does not meet this criteria, no refund will be issued.

Opening a box to verify contents does not disallow a return, but be sure to use care when opening your package so that you remain eligible for a refund, if you choose to return it.

Return shipping is FREE in exchange for store credit. If you prefer a refund on the original form of payment, we offer discounted shipping options. You also can ship back your return whatever method you choose.

If you have any questions whatsoever, please reach out to us at hello@dockatot.com.

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